Delete Your Account
& Your Child's Data.

1. Who Can Request Deletion

Only the parent or legal guardian who owns a TapTapKids account can request its deletion — a child never has their own login (see our Privacy Policy §1). Deleting the parent account deletes every child profile created under it; you cannot delete one child profile while keeping the parent account and other profiles — see §4 if you'd like to remove a single child profile instead.

2. How to Request Deletion

1. Email ContactUs@taptaptec.com from the email address registered on your TapTapKids account.
2. Use the subject line "Delete my TapTapKids account", so it's routed correctly.
3. We'll reply to confirm your identity as the account holder, then process the deletion.

We aim to complete deletion requests within 30 days of confirming your identity.

3. What Gets Deleted

Deleting your account permanently removes:

• Your parent account record (email, authentication data).
• Every child profile under your account — nickname, avatar selection, and in-app progress (games completed, stars earned, attempt counts).
• Your subscription/entitlement state in RevenueCat, tied to your account's identifier.

4. What's Retained, and Why

A small amount of data is kept even after deletion, for the reasons below — consistent with our Privacy Policy §12 (Data Retention):

• Voucher and redemption records — kept to prevent abuse of promotional codes (e.g. a deleted account re-redeeming the same code) and to meet applicable tax/accounting record-keeping requirements.
• Purchase records required by Apple/Google — subscription and payment history isn't held by us at all; it lives with the Apple App Store or Google Play, who process all payments directly (see Privacy Policy §11).

Everything else — your email, authentication data, and every child profile's nickname, avatar, and progress — is permanently deleted, not just deactivated.

5. Deleting a Single Child Profile Instead

If you'd like to remove one child profile but keep your parent account and other profiles, email us with the same subject line and specify which child profile (by nickname) to remove — we can delete an individual profile's data without deleting your whole account.

6. Questions

For any question about this process, contact us at ContactUs@taptaptec.com.